We have been in the industry since 2003 with 13 years promotional product experience throughout New Zealand, Australia, Hong Kong, and China.
Head Office in the beautiful Central Otago region we have established our business based on the original core values with which we started.
- Honesty, trust, integrity, and transparency.
- To always deliver a customer experience.
- To be creative, but focus on the result. An idea is only great when it works.
- Local personalised service
- To be competitive, but not the cheapest. Like everyone we need to be competitive, which means not only providing good prices, but also delivering on quality, creativity, and service.
- To provide a full service. This is fulfilled through our ability to service clients both large and small with our in-house design, production, sourcing
- To grow, but remain small. We have processes, but enjoy flexibility. We are large enough, but not too small. We can deliver big ideas, and make them happen fast. We also care. Everyone at 9 Moons is an important part of our team. Likewise our clients both big and small are considered an extension of our company. Without them we are nothing.
We mark ourselves against these values every day. Our team have spent many years working in the promotional product industry. Travel extensively to many tradeshows gathering ideas and options for our clients and developed an in-depth knowledge of many difference branding process’s to quickly determine what would be best for your brand or merchandise range. , We believe that all customers should be able to talk to anyone of us at 9 Moons and benefit from our knowledge.
Trust is the core of our business, and this is why so many small, medium, and large organisations trust us with their brand. Transparency is equally important, and this is how we develop such strong relationships with our clients. Our clients entrust us with their business, and we deliver.
We service brands throughout New Zealand & Australia, and worldwide
We value relationships, and no matter if your organisation is small or large, we actually 'give a damn'. Every client is important. Every order is looked after the same way.
We know the market from Australasia to Asia. If the time and quantity allows, we can manufacture factory direct. No middleman, no long lead times, and no exorbitant prices.
No red tape, just pure and simple service, better advice, and everyday we perform miracles for our clients. One point of contact, backed up by a team of production, sourcing, design and administrative staff
Our advice is free, our design expertise is free, and our time is free - we have access to the biggest markets with the best rates so why not use it to your advantage.
• Client tools are FREE. Talk to your Account Manager about what else we can do for you. Would you like your merchandise or clothing range marketed online with your own company store? Whether it's for yourself, your staff, or your clients we will arrange this for you and tweak it to meet your requirements. This service is free for 9 Moons clients. Our online stores have been available since 2008.
• 9 Moons Quote or Concept Development.
• Agreement on product, quantities, and/or concept.
• Order confirmed.
• Sampling or Production Commences.
• Pre-Production Samples or Images are presented to client for approval.
• For Prepaid Clients, we invoice you prior to production.
• Promotional Products are produced.
• Promotional Products are delivered directly to you or your business, or pack and distribute quantities to multiple locations
• For Account Clients your job is invoiced.
• Client Follow Up.
Quality Management Systems
All promotional merchandise ordered undergoes an independent pre delivery inspection before they leave the factory and we also have samples of promotional products sent to us during the production process to ensure consistency. This guarantees that when your promotional products get to you, they match your sample accordingly.
9 Moons has established strong relationships with the best promotional merchandise manufacturers and suppliers. Coupled with this we ensure that there is a continuous improvement program in place. These programs help improve quality and reduce costs - these savings are then passed onto you!
Warehousing and Distribution
Once your promotional products are ready, we can dispatch them directly to you or your business, pack and distribute quantities of your promotional merchandise to multiple locations both nationally and internationally.
So next time you are planning to use promotional merchandise as part of your brand strategy, please call 9 Moons 027 3333987